Selasa, 08 April 2014

Study: Fan Engagement On Google+ Narrowly Trails Facebook, Nearly Doubles ...


Here's more evidence that smart marketers shouldn't neglect to include Google+ in their social media mix: Google+ generates nearly as much engagement per follower as Facebook and nearly twice as much as Twitter.


The surprising results come from a Forrester Research study of the social profiles of 50 global brands on Facebook, Google+, Instagram, LinkedIn, Pinterest, YouTube and Twitter. Forrester looked at more than 3 million user interactions with more than 2,500 brand posts during the first quarter of 2014 and found that Google+'s rate of engagement per post compared very well with its competitors:



Forrester stressed that the engagement rate - the total number of interactions with each branded post as a percentage of the relevant brand's total fan or follower count on the relevant social network and profile - shouldn't be considered primary success metric, rather as a stepping-stone toward getting positive business results from social efforts.


But combined with data from an April 2013 Forrester survey that found 22% of more than 60,000 U.S. online adults said they visit Google+ at least once a month - way behind Facebook's 72%, but the same as Twitter - it's clear that G+ should be in the mix. The report's author, Forrester Research vice president and principal analyst Nate Elliott, recommends that brands mimic their Facebook efforts on Google+, noting that most social management dashboards can automatically post on both networks.


The full report costs $499 and can be downloaded here.


Related Topics: Channel: Social Media Marketing | Features & Analysis | Google: Google+ | Social Media Marketing


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